FAQ

HOW QUICKLY CAN YOU ANSWER MY QUESTION?

We answer messages and emails in the order they are received and we try to respond as promptly as possible. We mostly reply within 48 hours of receiving a message or email.

 

 

OUT OF STOCK/BACKORDERED ITEMS:

In the event that any of your items are out of stock, we will send you an email to let you know when we expect to have the items in stock. 

 

 

 

I RECEIVED A DAMAGED ITEM, WHAT DO I DO?

We apologize that your item was not sold to you in perfect condition. Please contact us with your name and order information and we will take care of it! To get a hold of us to assist you please either use the Contact Us tab or email us at info@electricmovementchicago.com.